Version 8 check for updates issue

On Thursday we released version 8.0 of Reflector. Unfortunately, things didn’t quite go according to plan, and it looks like we’ve confused a few people.

The Check for Updates notification for version 8 incorrectly lists it as a free trial:

The bad news is that currently it doesn’t look like we’ll be able to fix that.

The good news is that you can just ignore it.

Version 8 is a free upgrade to version 7 users, and when you update, you’ll get the full version, not a free trial.

For more on what’s included in v8, check out the release blog post

For a bit more on why this happens, keep reading.

Why this happens

When we moved to using the standard Red Gate installer in version 7, we also moved to the associated Check For Updates mechanism. What we didn’t do was fully anticipate some of the differences between the way we ship Reflector and some of the other Red Gate tools.

The standard installation (and sales) process expects major versions to be paid updates. Reflector doesn’t always do that. Because you might want to try the update before committing to buying it, the standard installation process installs major version in parallel to each-other, rather than overwriting an existing install, and the new version installs as a free trial unless you activate it by entering a serial number. Reflector also does not always do that.

Hence the confusion.

Reflector V8 will install over version 7, and your version 7 license will activate it. Hopefully, it should just work, and you won’t need to re-enter your license key.

We’re sorry about the mix-up with the update text, and if you’re having any problems, just drop us a line at info@reflector.net

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